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Have questions or need assistance? Our team is ready to provide the support you need.

Call Us

Speak directly with our support team

+1 800 123 4567

Email Us

Get a response within 24 hours

support@rapido.bike

Visit Us

Our headquarters in Bangalore

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Send us a message

Registered Office

Roppen Transportation Services Pvt Ltd, 3rd Floor, Sai Prithvi Arcade, Megha Hills, Sri Rama Colony, Madhapur, Hyderabad - 500081.

CIN: U52210TG2015PTC097115

City Office

Roppen Transportation Services Pvt Ltd, #148, 1st Floor, SLV Nilaya, 5th Main 80ft road, HSR Layout 7th Sector, Bangalore 560102.

Corporate Office

Mantri Commercio - Spatium Tower A, Sy No 51/2, 51/3, 51/4, Of Devarabeesanahalli Village And Hjem 39/5 Of Kariyammana Agrahara Village Varthur Hobli, Bangalore East Taluk, Bangalore.

Frequently Asked Questions

Find quick answers to common questions

How do I contact Rapido customer support? +

You can contact our customer support team through multiple channels: call our toll-free number, email us at support@rapido.bike, use the in-app chat feature, or fill out the contact form on this page.

What are your customer support hours? +

Our customer support operates 24/7 to assist you with any issues or inquiries. For urgent matters, we recommend calling our support line for immediate assistance.

How long does it take to get a response? +

We aim to respond to all inquiries within 24 hours. Email responses typically come faster, within 4-6 hours during business days. For urgent matters, calling is the fastest option.

Where is Rapido's headquarters located? +

Our corporate office is located at 123 Tech Park, Bangalore, Karnataka 560001, India. Visitors are welcome by appointment only. Please contact us in advance to schedule a visit.