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You can contact our customer support team through multiple channels: call our toll-free number, email us at support@rapido.bike, use the in-app chat feature, or fill out the contact form on this page.
Our customer support operates 24/7 to assist you with any issues or inquiries. For urgent matters, we recommend calling our support line for immediate assistance.
We aim to respond to all inquiries within 24 hours. Email responses typically come faster, within 4-6 hours during business days. For urgent matters, calling is the fastest option.
Our corporate office is located at 123 Tech Park, Bangalore, Karnataka 560001, India. Visitors are welcome by appointment only. Please contact us in advance to schedule a visit.